Overview

Intelligent Task Management - ITM is one of the modules in the Intelligent Work Management (ITM) application. ITM helps individuals and teams organize, track, and prioritize their work tasks in the Central Approval Inbox. It also supports work management with built-in integrations for both SAP and non-SAP systems across the enterprise.

• Intelligent Work Management is a work and task management tool that begins by seamlessly integrating with your organization's systems and importing your business partners such as employees, vendors, and suppliers.
• ITM can be leveraged to build new business applications faster to cater to the organizational needs.
• Once integrated, Intelligent Work Management focuses on improving process automation by using chatbots, insights to action, and customized workflows.
• Following task automation, Intelligent Work Management helps improve strategic and operational efficiency through process automation using predictive analysis, configurable dashboards, and workflow visualization

Key Features	Dependent CAF Component	SAP BTP Mapping	Complementing Features on SAP Services
- Workspace - Inapp and email Notifications - Task pull different source systems(SAP and Non SAP) - Task substitution	- ConfigServer - WorkNet	BPA - Workflow mapping	1. Capabilities to pull the tasks from Non-SAP system. 2. Easy to customize.